Holiday Return Period - Purchases between Nov 30 - Dec 25, 2020

Holiday exchange period for returns is in effect from November 30 - December 25, 2020. For purchases between November 30 and December 25, 2020, customers will have 14 days from the day of delivery to postmark the return (i.e., drop off at the post office) or return to the store for a full return. Customers in that same period will have until January 3, 2020 to postmark the return or return to the store for store credit (i.e., digital gift certificate). Items exempt from returns are excluded.

Our regular return policy will resume on Dec 26th, 2020. Thank you so much for supporting our small business!


TO & FRO Activewear™ will gladly refund eligible items within 20 days of submitting your order. To be eligible for a return, items returned must be unworn, tagged, in their original condition, and accompanied by the original receipt. Returnable clothing items must be unworn, washed, unaltered with the hangtags attached. Returnable accessories must be returned in unused, unopened, unaltered, and have all original packaging (i.e., boxes, tags/labels, safety seal). The 20-day return period begins the day your order was submitted, and the return must be postmarked (dropped off/scanned in) within 20 days of placing your order. 

Returns can be made in-store with original receipt or via mail.

TO & FRO Activewear™ is not responsible for return postage fees and is not responsible for lost or damaged packages. If returning via mail, we highly recommend purchasing tracking and insurance. TO & FRO Activewear™ reserves the right to refuse any returns received that are beyond 20 days after the postmarked shipment date or if we determine that the merchandise does not qualify for a return. Customers are responsible for the return postage of ineligible returns. TO & FRO Activewear™ monitors returns and reserves the right to deny returns to customers who abuse our return policy based on management discretion. 

Refunds will be processed within 3-5 business days from the day the package arrives and will be refunded in the original form of payment. 

Non-refundable items: final sale items, hair accessories, hats, beverage containers (including accessory caps), beauty products, and promo/free items. 

Final sale items: items purchased at 50% off or more. 

For returns via store location: 

  1. Ensure all items are eligible for return and are in the original condition.
  2. Collect eligible items and original receipt, packing slip, and Return Authorization form.
  3. Visit the store location within 20 days to process the return. 

For returns via mail: 

  1. Ensure all items are eligible for return and are in the original condition. 
  2. Fill out the enclosed Return Authorization form located with your packing slip. 
  3. Carefully pack eligible items with packing slip, receipt, and Return Authorization form.
  4. Purchase a return label and drop off the package within 20 days of placing the order. 

Return address:

TO & FRO Activewear 
ATTN: Returns 
452 Ada Dr SE, STE 140 
Ada, Michigan 49301

If you have any questions, please call the store or send us an email.